Privacy Policy
Effective September 21, 2026
Gigi's Aquatics respects your privacy. This policy explains how Gigi's Aquatics collects and uses information when you visit our website, join our VIP list, make a purchase, request fish, reserve livestock, schedule a pickup, or contact us.
Information we collect
We may collect your name, email address, telephone number, aquarium interests, appointment and pickup details, purchase and reservation information, communication preferences, and messages you send us. We also keep normal business records needed to complete purchases and provide customer service.
How we use information
We use this information to provide requested services, manage orders and reservations, send receipts and appointment or pickup updates, answer questions, maintain business records, and—only when you opt in—send new-arrival or promotional updates.
Email and SMS choices
Email and text-message permission are optional and are recorded separately. Message frequency varies. Message and data rates may apply. Reply STOP to stop text messages or HELP for help. You may also contact us using the information below. Consent to receive marketing texts is not a condition of purchase.
No sale or marketing sharing
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We may use service providers that process information only to operate our website, records, email, text messaging, payments, scheduling, or other requested business services.
Security and retention
We use reasonable safeguards and retain information only as long as needed for customer service, business records, legal obligations, fraud prevention, and tax or accounting requirements. No electronic system can be guaranteed completely secure.
Your choices
You may ask us to update your contact information or communication preferences. You can unsubscribe from marketing email using the instructions in the message and can stop marketing texts by replying STOP.
Contact us
Gigi's Aquatics
Middletown, Ohio
gigisaquatics45044@gmail.com
513-292-3474